Voltage Security Healthcare Solutions for Payers

Securing Electronic Communications for the Healthcare Industry

Healthcare Payers are being inundated with requests for rates and quotes from their broker network. In addition the Providers' inquires for referral authorization, eligibility and benefit verification is at an all-time-high. As a result Payers are looking for new and improved ways to quickly communicate this sensitive information and strengthen their partner networks.

In order to speed up the quoting process, Payers are moving to secure email for trusted, fast communication. Many are turning to Voltage to provide a secure email communication channel that's easy to use and manage, meets HIPAA regulations, and is ubiquitous for Payers, Providers, and Brokers—A channel that will significantly increase the efficiency of communication between Payers and their partners.

By utilizing Voltage's Secure Messaging platform Payers are optimizing many of the Payer/Provider/Broker processes and finding:

• Timely delivery of eligibility and benefit verification
• Faster customer and partner communication
• Two way communication to speed new business
• Fast turnaround on open issues
• Prompt referral authorization
• Secure automated distribution of rates and quotes

Leaders in the healthcare industry value the combination of a secure, easy to use messaging system. The 2004 Gartner Report, Healthcare Payer Organization Predictions for 2004 predicted that in 2005seventy percent of healthcare payers would list information management among their top two IT priorities and healthcare payer investment in information management technologies would increase by 30 percent by year-end. As Payers are realizing the importance of secure messaging products to strengthen their partner networks, Voltage is there!