Press Room

Lancashire Teaching Hospitals “Connecting For Health” Using Email Security from Voltage

Lincoln’s Inn Fields, London–January 19, 2009 — Voltage Security, a global leader in information encryption, has announced that Lancashire Teaching Hospitals NHS Foundation Trust has deployed Voltage SecureMail to protect sensitive information that may be contained in email messages. Unlike other government approaches to messaging security, Voltage SecureMail allows the Trust to encrypt both internal and external communication with a minimum amount of effort by users, administrators and management. As a result, the hospitals are able to protect patient data and comply with National Health Service (NHS) and other regulations, while keeping overall costs low.

“Deploying Voltage email encryption is a win-win situation for us: end users get an easy and straightforward experience and administrators don’t have to manage encryption keys, software downloads or installation of files,” stated Saeed Umar, Lancashire Teaching Hospitals’ IT Project Manager.

According to Mr.Umar, four factors set the Voltage encryption solution apart from the competition:

1. Flexibility: Lancashire Teaching Hospitals was able to configure the system’s two levels of security to meet their needs. At the network gateway, confidential “trigger words” and patient identifiable information (PII) result in automatic encryption. On the individual level, users can encrypt messages as they see fit using the “Send Secure” button.

2. Transparency: Thanks to Voltage’s Zero Download Messenger (ZDM) technology, neither senders nor recipients are required to download and install any software. Users send email as they normally would, and email recipients also have the option of responding securely.

3. Simplicity: Anyone can use Voltage SecureMail with no training required.

4. Interoperability & Integration: The system can be coupled with any messaging appliance, spam filtering or anti-malware product, and it easily integrates within existing messaging infrastructure.

“The system really needed to be easy and intuitive, or no one would use it,” Mr. Umar explained. “We looked closely at other options, but they were all a bit ‘messy’ and highly involved for users and administrators.”

By contrast, the Voltage SecureMail system is incredibly simple. Voltage pioneered the underlying cryptographic approach, Identity-Based Encryption (IBE), to develop this and other security solutions. IBE enables the system to easily scale and provide centralized key management. And it eliminates the need for digitally signed certificates that make encryption cumbersome. The system also makes things easier for administrators by storing just one copy of each message, explains Mr. Umar. That keeps overhead low, makes it easier to secure stored messages, and eliminates the key match-up problems that can occur with competing products. Administrators can also run reports to see what is being encrypted and where.

Lancashire Teaching Hospitals decided to deploy Voltage SecureMail partly in response to a series of recent high-profile data-loss incidents. While Lancashire Teaching Hospitals has not been involved in any of these cases, the IT staff wanted to strengthen their data protection in cooperation with NHS “Connecting for Health” efforts. The adoption of Voltage email security is part of an organisation-wide data loss prevention initiative aimed at protecting sensitive data, such as NHS numbers, employment information, and care records, as well as complying with the Information Governance Assurance Programme and NHS regulations.

“Voltage SecureMail gives us peace of mind,” said Saeed Umar, Lancashire Teaching Hospitals IT Project Manager. “We were the only NHS trust that had the ability to send encrypted email. However, we’re now being joined by other NHS organizations, and we’re currently assisting community hospitals to reap the benefits as well.”

Wasim Ahmad, vice president of Voltage, added, “Lancashire Teaching Hospitals joins other leading teaching hospitals around the world in protecting data in motion. Voltage SecureMail enables the organisation to enjoy the speed and efficiency of email in everyday business processes, while ensuring utmost privacy and protection of sensitive information.”

Since deploying Voltage SecureMail, Lancashire Teaching Hospitals’ staff has had no problems using the system. “We’ve set up a dedicated how-to section, but no one ever comes looking for help,” explained Mr. Umar. In fact, he says the help desk rarely gets a call about email encryption—another way Voltage email security differs from others on the market.

“We were amazed by how easy Voltage SecureMail is—it just works,” concluded Mr. Umar.

About Lancashire Teaching Hospitals NHS Foundation Trust

One of the larger teaching hospitals, Lancashire Teaching Hospitals NHS Foundation Trust provides healthcare to 370,000 residents and around 1½ million residents in Lancashire and South Cumbria with Specialist Services. The Trust also educates medical students from the University of Manchester and the University of St. Andrews. Lancashire Teaching Hospitals employs 6,000 workers at Royal Preston Hospital and Chorley and South Ribble Hospital and shares technology infrastructure with a local community of 30,000 to 40,000 users who are part of the NHS.

For more information on how Voltage Security works with the NHS, please visit

About Voltage Security

Voltage Security, Inc., an enterprise security company, is the global leader in information encryption. Voltage solutions, based on next generation cryptography, provide encryption that just works for protecting valuable, regulated and sensitive information persistently and based on policy. Voltage delivers power, simplicity and the lowest total cost of ownership in the industry through the use of award-winning Voltage Identity-Based Encryption (IBE) and a new breakthrough innovation: Format-Preserving Encryption (FPE). Voltage Security offerings include Voltage SecureMail, Voltage SecureData and the Voltage Security Network (VSN), an on-demand managed service for the extended business network.

Voltage Security is the number one OEM provider of email encryption technology in the world with OEMs that include Microsoft, Proofpoint, Secure Computing, Sendmail, Canon, Code Green Networks and NTT Communications. The Company has been issued several patents based upon breakthrough research in mathematics and cryptographic systems. Customers include Global 1000 companies in banking, retail, insurance, energy, healthcare and government, such as American Board of Family Medicine, Diebold, Integro Insurance Brokers, NTT Communications, SafeAuto Insurance, Winterthur Life UK Ltd. and XL Global Services. For more information please visit


Voltage Identity-Based Encryption, Voltage Format-Preserving Encryption, Voltage SecureMail, Voltage SecureFile, Voltage SecureData and the Voltage Security Network (VSN), are registered trademarks of Voltage Security, Inc.

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