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Customer Support

We’re here to help.

HPE Security – Data Security solutions make anytime, anywhere business communication easy to use and painless to deploy, so you may never need any additional assistance with our products. However, if you do require help, you will have access to professional systems and solutions engineers to get answers.

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Comparison of Support Features

HPE Security – Data Security offers two options for support depending on your coverage needs –
Standard SecureMail Cloud and Enterprise (Cloud / On-Premise).

STANDARD SECUREMAIL CLOUD

Knowledge Base

Next Business Day

Email Support

Online Help Requests

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ENTERPRISE (CLOUD / ON-PREMISE)

Knowledge Base

2 Hour Response Time

Email Support

Online Help Requests

Phone Support

Solutions Portal

24 x 7 Support For Critical Production Issues

Looking for customer support?

If you are interested in learning more about HPE Security – Data Security,
contact us for more information or support.

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