Customer Support

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Comparison of Support Features

Voltage offers two options for support depending on your coverage needs –
Standard SecureMail Cloud and Enterprise (Cloud / On-Premise).

STANDARD SECUREMAIL CLOUD

Knowledge Base

Next Business Day

Email Support

Online Help Requests

-

-

-

ENTERPRISE (CLOUD / ON-PREMISE)

Knowledge Base

2 Hour Response Time

Email Support

Online Help Requests

Phone Support

Solutions Portal

24 x 7 Support For Critical Production Issues

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If you are interested in learning more about Voltage,
contact us for more information or support.

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